SameCal support

We’re here to help.

Questions about a comparison, trouble with a purchase, or an idea for SameCal? Get in touch.

Contact support

Opens your email app. You can also copy the address into Gmail or another email service.

Help us understand the issue

Please include your iPhone model, iOS version, SameCal version, and a short description of what happened. A screenshot can help if you choose to attach one.

Please leave out passwords, payment-card details, and personal health information. For a food-data correction, include the food name and a source or product label when possible.

Messages and attachments are handled as described in our Privacy Policy.

Made for iPhoneiOS 17 or later

One-time Pro purchaseRestore through Apple

No app accountComparisons stay on device

Frequently asked questions

How do I restore SameCal Pro?

Connect to the internet, open SameCal’s Settings, and choose Restore Purchases. Use the Apple Account that made the original purchase. You can also restore from the Pro purchase screen. If Apple reports no purchase, check that you are using the correct account.

Is SameCal Pro a subscription?

No. SameCal Pro is a one-time in-app purchase with no recurring subscription fee. Apple shows the price in your local currency before you confirm the purchase.

Does SameCal work offline?

Food browsing, comparisons, and local features work offline. Buying or restoring Pro requires an App Store connection. Previously verified Pro access can work offline.

Why can portions differ from a food label?

Nutrition and portions are approximate. Brands, recipes, preparation methods, and serving sizes vary, and the artwork is illustrative. Use a product’s own label for that product. SameCal is an educational tool and does not provide medical or dietary advice.

How do I remove my app data?

With Pro access, open Saved → Recent and choose Clear history, or open a saved comparison and tap its selected heart to unsave it. To remove all local SameCal data from this installation, use Delete App in iOS Settings; Offload App keeps its data. Device backups and purchase records are managed separately by Apple. There is no SameCal account to delete.

Purchase and refund help

Apple processes SameCal’s in-app purchases. To request a refund, visit Apple’s Report a Problem service. Eligibility depends on Apple’s policies and applicable consumer law; a refund is not guaranteed.

For instructions, see Apple’s refund guide. If you need help restoring Pro, contact us using the email above.

Privacy questions or deletion requests

For help with information you sent to support, email a privacy request. We cannot access or erase the comparison data stored on your iPhone remotely. See your data choices for instructions.